How to order repeat prescriptions

  • By Post
    Please address the envelope to the surgery at which you are registered (enclosing a stamped, self-addressed envelope if you wish the prescription to be sent back to you).
  • By email
    Order by email whccg.prescriptions.twinoaks@nhs.net
  • Online
    Please read the information below on signing up for this service. If you are already registered, go here to order your repeat prescription.

On-Line Prescriptions

To order repeat prescriptions on-line you will firstly need to login/register to use SystmOnline. You will then be able to order online.

If you are not already registered to use SystmOnline, please note that once you have registered you will be required to bring photo ID into the Surgery before we can activiate this facility for you.

ALLOW 2 WORKING DAYS BEFORE COLLECTING PRESCRIPTIONS

Please remember to tell us where you will collect your prescription from, i.e. Bransgore Surgery, Burley Surgery or Boots Chemist in Bransgore.

Generic Policy

Every drug has 2 names. It can be very confusing. For example NUROFEN is a trade name or marketing name, the generic or chemical name is IBUPROFEN. Similarly PANADOL and PARACETAMOL.

It is Government policy to increase the rate of generic prescribing. The Practice has taken the decision to prescribe generically, where possible.

Equivalence - quantity of drugs allowed on each prescription

There is a Government directive recommending that on any prescription the maximum quantity of drugs prescribed should be those needed for 28 days. If further supplies are needed then they should be repeated every 28 days. The Government say this would prevent wastage and save over 10% of the national drug bill. In some cases however we do prescribe for a longer period i.e. 3 months to benefit the patient. This is the decision of your doctor.