Out-of-hours care - Telephone: 111

Out of hours is defined as weeknights from 6.30pm to 8.00am, weekends from 6.30pm on Friday to 8.00am on Monday and Bank Holidays until 8.00am the next morning.

The Practice out of hours cover is provided by NHS 111 between 6:30pm - 8:00 am Monday to Friday and 24 hours on Saturdays, Sundays and Bank Holidays.

Patients can call 111 any time of the day for advice. The call is free from landlines and mobiles.

For more information visit NHS 111. For online help and advice go here >>

Feeling unwell?

There are a range of NHS Services to suit your needs

  • Self-care
  • NHS 111
  • Pharmacy
  • GP
  • Minor Injuries Unit
  • A&E and 999

Did you Know....?

  • One out of every four people who go to A&E could have been treated elsewhere in the community or could have self-treated.
  • Every time someone goes to A&E and is discharged without needing further treatment, the cost to the NHS is £124.
  • A&E and 999 services are for life-threatening and emergency conditions only.

Urgent Treatment Centre

Walk-in service with no appointment needed at
Lymington New Forest Hospital
Wellworthy Road
Hampshire SO41 8QD

  • Pre-bookable appointments also available via NHS 111
  • 365 days a year access from early in the morning until late at night
  • Specialist clinicians on hand to treat you
  • Expert diagnostics including x-ray
  • Capability to treat children, including under 2s

Open from 8am to 9pm, 7 days a week, all year

Download this leaflet for more information >>

If you have an emergency, please call 999

Hampshire Dental Helpline

If you require an emergency dental service please call: Hampshire Dental Helpline on 0845 050 8345

Do I need to call 999?

Please only dial 999 or go to your nearest Accident & Emergency if the illness or injury is life threatening or can't wait. You should dial 999 immediately if you or someone else is seriously ill. For example if someone

  • has had a major accident
  • has problems with breathing
  • has severe chest pains
  • is unconscious
  • has lost a lot of blood

At all other times, NHS 111 can tell you what to do if you or your family are feeling ill. Depending upon what is wrong with you, NHS Direct could tell you how to self-care, get in touch with the out of hours GP service, go to a walk-in centre or go to hospital. NHS Direct may need to call an ambulance for you if they think you need help quickly.

Do I really need to contact a doctor?

Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again. The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use and patients who really need attention might have to wait longer.